Refund policy

We do not accept returns or offer refunds. If your item arrives damaged, defective or incorrect, we will replace it at no cost.

How to request a replacement

Email hello@blissway.online within 7 days of delivery with your order number and clear photos of the issue. If you have an unboxing video, include it to help us verify faster.

What is covered

Items that arrive damaged, defective or incorrect.

What is not covered

Change of mind, items damaged after delivery through misuse or normal wear, and requests made after 7 days of delivery.

How replacements work

Once we verify your request, we will send a replacement of the same item. If the same item is out of stock, we will contact you with options.

Contact

For any questions, email hello@blissway.online.